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This privacy policy explains how we use any personal information we collect about you when you use this website, use electronic forms to submit or request information, or complete written or electron assessments during the process of therapy.

What information do we collect about you?

We collect information about you when you make a referral or enquiry and when you receive services (including counselling, psychotherapy, and supervision). We also collect information when you voluntarily complete surveys, an provide feedback. Website usage information is collected using cookies. As part of the referral and assessment processes, and during the times you are receiving services, this will include personally identifiable information such as your name, address, and date of birth, as well as mental and physical health information.

How will we use the information about you?

We collect information about you to respond to referrals, make assessments, deliver our services and, if you agree, to email you to keep you updated about other services that we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. Therapy Nottingham will not share your information for marketing purposes with any other companies.


We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

This website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

This privacy policy was last updated on 1st July 2020.

How to contact us

Please get in touch if you have any questions about this privacy policy or information we hold about you.