Frequently Asked Questions

You can see our current fees here.
We usually work on a weekly basis, one appointment per week at the same time, on the same day. For some clients, we may discuss with you the option of increasing this.
In short, no. In our experience, meeting every two weeks has a disproportionately negative impact on the quality of the work, as well as how long it takes. We are an Integrative psychotherapy service, and a large part of our approach emphasises and relies on the relationship between the psychotherapist and the client. For this to be effective, we have to spend time being in the relationship.
The overall aim is to get to know each other. Your therapist will want to have an understanding of how things are for you right now and what it is you want help with. And you will get to experience what it might be like to work with your therapist. The details of this process will vary between individual psychotherapists, but here at Therapy Nottingham we will be sitting down and talking. We do a lot of that.
You can see all available appointments when you book online.

For your first appointment with us, we ask you to pay at the time of booking. After that, you will receive an invoice by email following your appointment.
You can also access your appointments and invoices and pay them online at our Client Portal.
You can pay online using your card by clicking the ‘Pay Now’ button on your invoice.
You can set up a Direct Debit by following the link in your invoice email. This will allow your future invoices to be paid automatically.
You can pay by bank transfer.
Only if you have had an appointment with us or have received an invoice.
We will request the Direct Debit payment on the Tuesday following your appointment.
You will then be notified of this by the Direct Debit service (we use Go Cardless), giving you notice for the payment. Usually, this is two working days.
The payment will then leave your account, usually within three working days.
It can therefore take several days until the payment leaves your account.

Our address is: 8 Eldon Chambers, Nottingham, NG1 2NS
Eldon Chambers is a small, quiet courtyard off of Wheeler Gate.
See map here.
Eldon Chambers is approximately 200m from the Old Market Square in Nottingham City Centre.
Starting outside of the Council House, walk along the left side of the square (South Parade) towards the fountains (away from the Council House).
Turn left onto Wheeler Gate.
Eldon Chambers is on the right-hand side between Cafe Nero and Specsavers.
Walk through the large stone archway between Cafe Nero and Specsavers. We are the second building on the left.
The closest bus stop will vary depending on which route you are using. All City Centre bus stops will be relatively close.
For Nottingham City Transport information go to www.nctx.co.uk
For Trent Barton information go to www.trentbarton.co.uk
The closest tram stop is Old Market Square, which is approximately 100m away. See walking directions above.
For tickets, routes, and more information visit www.thetram.net
We do not have a car park.
Being in the city centre, there are several car parks close by.
Nottingham City Council car parks are listed here: https://parking.nottinghamcity.gov.uk
The nearest NCP car parks information is at www.ncp.co.uk